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We strive for 100% customer satisfaction and want your continued patronage and referrals.

If you have any suggestions on how we can improve, please let us know. - SmokeStik

SmokeStik Customer Service Product Info & General Questions: phone: (877) 964-7800 ext. 400 M thru F 9-5 EST in the USA and Canada

If all the Customer Service lines are busy, please leave a voice mail. We ALWAYS return messages, usually within a couple hours if not sooner.

email : service@us.smokestik.com

Email is usually the most efficient way to contact us if you have a problem. Please include your full name and order number and a phone number if you would like a call back.

Chat Live (Mon-Fri 9-5 ESTl)

Refunds email: service@us.smokestik.com  Please put the word "REFUND" along with the order number in the subject line.

For all inquiries related to orders in the UK service@us.smokestik.com

For Canada and all non UK international inqueries info@smokestik.com